Important Information Regarding the iM学习 Lease Agreement – Please Read
When you pick up your iM学习 devices, you will be required to sign the Program Equipment Lease Agreement. You should read this agreement before you arrive so that you are familiar with its contents. 你可以读取电流 Program Equipment Lease Agreement.
Q: What is the iM学习 Program?
A: The iM学习 Program provides students and faculty with a common platform and mobile access to university resources. All incoming full-time first year and full-time graduate students in selected programs will be provided with a university-owned and configured MacBook Air电脑配有13.6-inch display and a 64GB Wi-Fi 苹果iPad 10.9″和苹果铅笔(USB-C).
问:有成本吗?
A: All students will pay a technology fee, which covers the core networking services provided by 十大正规博彩网站评级博彩平台推荐大学. Students who participate in the iM学习 Program will pay an additional iM学习 fee. More information about SU fees can be found at the 大黄蜂中央 学费 and 费用 Page.
问:这些费用包括什么?
A: 很多事情，包括:
- University-provided MacBook Air, iPad, and Apple Pencil
- Customized applications designed for Shenandoah’s teaching and learning objectives
- Interactive campus map, course software and viewing capabilities for grades and events on campus.
- Configuration and setup for wireless services
- 24/7 wireless access in academic buildings, residence halls and remote campus locations.
- Apple Certified Support Technicians
- Hardware and software support for your devices
- 全天候技术支持
- 杀毒软件
- Four-year AppleCare for MacBook Air, one-year AppleCare for iPad and Apple Pencil
- Microsoft Office 365
- Apple software that ships on the devices
- A loaner laptop if yours ever fails
- Laptop loss and theft insurance, with a deductible
- Laptop accidental damage insurance, with deductible
- Updates to preinstalled software at no charge (macOS, Microsoft Office, etc…)
Q: What equipment will I be receiving?
A: MacBook Air电脑配有13.6-inch display and a 64GB Wi-Fi 苹果iPad 10.9″和苹果铅笔(USB-C)
规格的链接如下.
苹果MacBook Air M3(13英寸):
http://www.apple.com/macbook-air/
苹果iPad 10.9英寸iPad Wi-Fi 64GB
http://www.apple.com/ipad-10.9/
苹果铅笔(USB-C)
http://www.apple.com/apple-pencil/
Q: If I bring my own laptop and mobile device will I still be charged the iM学习 fee every semester?
A: All students who are mandatory participants in the iM学习 Program will be charged the iM学习 fee and they will be provided a university-configured MacBook Air, iPad, and Apple Pencil and they will use these devices in class.
Q: Can I bring another computer?
A: 是的, 你可以带另一台电脑来, but it will not replace the MacBook and iPad required for classes.
Q: Can I keep the MacBook when I leave?
A: If students are enrolled full-time for eight semesters and pay an iM学习 fee for all eight, they keep the equipment (iPad included). Eight semesters will include summer semesters, for which some programs pay iM学习 fees.
Q: If I purchase the MacBook what needs to be done?
A: Students will be allowed to keep their personal data and applications. Settings for SU should be removed; Help Desk staff can perform this task.
Q: What happens if there is a problem with my iM学习 Equipment?
A: 如果坏了，我们就修理它! All MacBooks have 4 years of AppleCare Plus coverage, and iPads have one year of standard AppleCare coverage. For issues not covered by AppleCare, such as broken screens, liquid spills, etc., there is a charge for the repair. Students are responsible for the first $600 of the repair cost (per device, per incident). For example, if a repair for liquid damage is $875, the student would pay $600. Repair fees are charged to the student’s account and can be paid through 大黄蜂中央. Please note that repairs are mandatory.
Q: What happens if it gets lost or stolen?
A: 如果单位丢失或被盗, there is a replacement fee charged to the student’s account and the device will be replaced with the same model as the lost or stolen item.
Q: How do I get software updates?
A: When connected to the campus network, students can access updates via the Self Service application. Updates will also be available through Apple Software Update in the App Store.
Q: What if I need other software?
A: If additional software is needed, many apps are provided through the 大学书店 with an educational discount. Students may also install apps through the Apple App Store or from the internet.
Questions about the iM学习 Program? 联系 唐Silvius 电话:540-5457275或 iml@v-lanterna.com.